SHIPPING and DELIVERY

  • Free Standard Shipping is offered to all domestic orders over $100 and will be applied at checkout.
  • Shipping is charged at a flat rate of $9.95 on all domestic orders under $100.
  • Express shipping is available at a flat rate of $14.95.
  • We aim to have orders sent out within 1-2 business days. Business days exclude weekends and Public Holidays.
  • Once your order has been shipped, you will receive a tracking number by e-mail to follow your package along its trip to your doorstep.
  • If you require any changes to your order, including incorrect address details and/or item sizing, please sales@patronne.store immediately.

  • Standard shipping times to all major cities is approximately 3-5 business days, with express being approximately 1-3 business days.
  • For rural areas, standard shipping can take up to 7 business days (remote areas).
  • We aim to ship out all orders as quickly as possible, however the shipping timeframe is only an estimate and cannot be guaranteed by either Patronne or our courier. If you have not received an order within the approximated stretch of time, please notify us by email at: sales@patronne.store.
  • Please note that shipping times are of after dispatch not after the date of order.
  • If your order has already been dispatched, Patronne will not be held responsible for incorrect details provided. Our returns process is available for changing incorrect sizing and/or order re-delivery.